North America’s Largest Woodworking Event Is Open for Business | Tuesday – Friday | August 25 – 28, 2020

COVID-19 Show Preparedness

Countertops & Architectural Surfaces Symposium

Symposium Code: CTP

Sponsored by: GranQuartz LP & Durasein

Presented by: International Surface Fabricators Association - ISFA


  • John Broer, Curator of Epic Stuff: In2Great
  • Jessica McNaughton, President: Caragreen
  • Brian Smith, Director of Sales/Owner: L.E. Smith Company
  • Keith Haight, Technical Manger: Durasein
  • Chris Pappenfort, President/Owner: Surface Menders
  • Tony Herbst, National Sales Manager: Park Industries
  • Darren Mehr, Sales Application Engineer: Park Industries

The Countertops & Architectural Surfaces Symposium, presented by ISFA (International Surface Fabricators Association) is a full day educational event focused on the countertop and surfacing needs of the woodworking industry. Speakers will present on a variety of topics ranging from Project Estimating and Bidding, to New Material and Tooling for Fabrication, to Logistics, and Labor Resourcing. Each Speaker will provide interactive content, resources to take home, and a Q&A session.

The Countertops & Architectural Surfaces Symposium is geared toward Business Owners and Management teams accountable for their organizations structure, strategic planning, and P&L responsibility. Each speaker/topic will address a strategy for bottom line improvement.


8:00 AM - 9:00 AM - Coffee & Pastries

9:00 AM – 10:30 AM
Using the Predictive Index to Manage Labor Issues
John Broer, In2Great
The Predictive Index is an assesment tool that assists across the hire-to-retire lifecycle with scientifically validated workforce assessments. The use of this powerful tool aids in both hiring and retaining a productive workforce.

10:30 AM – 11:30 AM
Innovative & Sustainable Surfaces: What You Need to Know
Jessica McNaughton, Caragreen
More innovative and sustainable (green) surfaces are entering the market every day. The variety and amount of these products being specified is also expected to continue to grow. Fabricators and Millworkers will learn about the products available, how they are specified, and what certifications/regulations are in place and required for commercial applications.

11:30 AM to 12:30 PM - Networking Lunch

12:30 PM – 1:00 PM
Outsourcing: When to Keep it in House and When to Call an Expert
Brian Smith, L.E. Smith
Architects & Designers have begun adding more and more to Divisions 6 and 12. When bidding on casework packages, you’re also likely bidding on countertops, sills, walls, and event toilet partitions. In this informative presentation, you’ll receive quantitative and qualitative data points for determining when you should complete these components in house, and when you should call on a specialized fabricator.

1:00 PM – 1:30 PM
Time to Lean, Time to Clean: 6 Essential Manufacturing Tools for Maximizing Productivity
Keith Haight, Durasein
This discussion is regarding 6 fundamental LEAN Manufacturing tools any business owner can implement without the assistance of a consultant. However, the successful implementation of these tools is providing they have the staff to support the initiative. A separate, private discussion will be available after the symposium for all who are interested in digging deeper into each subject matter.

1:30 PM – 1:45 PM Break

1:45 PM – 2:45 PM
Commercial Solid Surface Fabrication: Challenges & Solutions
Chris Pappenfort, Surface Menders

  • Trends
  • Fabrication Techniques
  • Installation Techniques
  • Tips of the Trade
  • Major Mistakes
  • Repairs Techniques

2:45 PM – 3:45 PM
Surfaces Translated
Tony Herbst, Park Industriesand Darren Mehr,Park Industries
Tony and Darren will be speaking on Digital Fabrication in the countertop industry. You'll learn the technical side with steps in the Digital Fabrication Process, and the outcomes and big picture side of going digital with regards to shop mindset, labor changes, and metrics.

3:45 PM – 4:00 PM
Symposium Wrap-Up- Amy Miller, ISFA Executive Director

© 2020 International Woodworking Fair, LLC Terms Privacy Policy

3520 Piedmont Rd NE #350, Atlanta GA 30305 | (404) 693-8333

loading … please wait