Tuesday – Friday | August 25-28, 2020

Georgia World Congress Center | Atlanta, GA | USA

Seven Steps to Service Excellence

Date: Wednesday, August 22nd from 1:00 PM - 2:00 PM

Session Code: BMG5

Location: B305

Presented by: Christine Corelli & Associates, Inc.

Christine Corelli, President: Christine Corelli & Associates, Inc.

Today’s customers are more cost-conscious, have higher expectations and are more “service-savvy” than ever. Establishing a reputation outstanding customer service it is not optional. It is critical to your success. Customers need to be confident of the quality of what you sell or offer, and that you, and everyone in your company will serve their every need exceptionally well.  Christine Corelli will identify best practices of companies known for “World-Class” customer service, and provide a step-by-step approach that will dramatically improve the level of service you now provide.



About the Speaker: IWF ATLANTA has retained highly acclaimed keynoter, author, and consultantChristine Corellito conduct research and analyze the woodworking industry. She will present her results, conclusions, and recommendations throughout six presentations at IWF Atlanta. Corelli has written six business books, including the best-selling “Wake Up and Smell the Competition, and shared her insight on CNBC, WGN TV, and in over two hundred published articles.

This insight stems from working with best leaders, top-performing sales organizations, and companies known for World Class Customer Service.

Other Sessions from Christine

BMG6 - Are You a Boss? Or a LEADER? - Would You Work for You?

BMG7 - How to Avoid the Family Owned Business Blues and Excel as a Family Owned Business

BMG8 - Managing and Motivating Millennials - What Makes Them Tick?

MKT3 - Aligning Your Team for RESULTS